Acceptance
By using itsthefloorguy.com or requesting services from The Floor Guy, you agree to these Terms & Conditions. This website is operated by Eden Group Holdings LLC, doing business as The Floor Guy.
Our Services
The Floor Guy provides in-home estimates, flooring sales and flooring installation in Miami-Dade, Broward and Palm Beach counties.
Estimates and Quotes
In-home estimates are free and carry no obligation. Final pricing appears in your written quote and depends on measured conditions, selected products and the agreed project scope.
Pricing and Project Scope
Your written price covers the products and work listed in it. Conditions that could not reasonably be seen during the estimate, such as subfloor damage, moisture, leveling needs or hidden repairs, may require additional work at additional cost. We will explain any extra work and get your approval in writing before doing it.
Offers and Promotions
Offers, guarantees and promotions are subject to qualification and the specific terms on our Disclaimers & Offer Terms page. Promotions may change or end at any time. Your eligibility and final terms are confirmed in your written quote.
Financing
Financing is provided by a third-party lender, on approved credit. Eligibility, rates, payments and all financing terms are set by the lender.
Lifetime Labor Guarantee
We fix installation problems at no charge for as long as you own your home. Product warranties come from each manufacturer.
Asbestos and Hazardous Materials
If asbestos or other hazardous materials are suspected or found, we will stop work in that area until they are tested and, if needed, removed by a licensed professional at the homeowner's expense.
Delays
Weather, supply shortages and other events outside our control may affect schedules. We will keep you informed and reschedule as quickly as possible.
SMS Program Terms
The Floor Guy customer messages may include estimate scheduling, project updates and customer care. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Text STOP to +1 (855) 545-9330 or reply STOP to any message to opt out. Reply HELP or email info@itsthefloorguy.com for help. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy. Privacy Policy.
Website Use and Content
You may use this website for personal, lawful purposes. Site text, images, logos and other content may not be copied, modified or distributed without permission, except as allowed by law.
Disclaimers
Website information is general guidance. Product appearance, availability, suitability, installation conditions and schedules are confirmed for each project in writing.
Limitation of Liability
To the fullest extent permitted by law, The Floor Guy is not liable for indirect, incidental or consequential damages arising from website use. These terms do not limit rights that cannot legally be limited.
Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Changes
We may update these terms from time to time. The effective date above identifies the current version.
Contact
Eden Group Holdings LLC dba The Floor Guy · info@itsthefloorguy.com · (305) 464-2725